Privacy Policy

Introduction

Little Big Home Studio is a premium residential and commercial interior design studio based in Chennai, Tamil Nadu, India. This Privacy Policy describes how we handle information when you browse our portfolio, view residential or commercial interior projects, submit an enquiry, request a consultation or quotation, or otherwise communicate with our studio.

Little Big Home Studio is the business responsible for the information described in this policy. By using this website or contacting us, you acknowledge the practices explained here.

Information We Collect

Information you share with us

• Name
• Email address
• Phone number
• Location, city or site address of your property
• Project requirements and design preferences
• Property type — apartment, villa, independent home, office, retail or hospitality space
• Approximate project details such as carpet area, number of rooms, scope of work and expected timeline
• Budget information, only when you voluntarily choose to share it
• Consultation information such as preferred date, time and mode of meeting
• Messages, notes and reference material submitted through our contact and enquiry forms
• Information shared through WhatsApp, email, telephone or other communication channels

Information collected automatically

• IP address
• Browser type and version
• Device information
• Pages visited and time spent on them
• Referring website
• Approximate geographic information derived from your IP address
• Cookies and similar technologies

How We Use Your Information

We use the information you provide to work with you on your space, and to keep our website useful. Specifically, information may be used to:

• Respond to enquiries received through the website or other channels
• Schedule design consultations and site visits
• Understand your project requirements, style preferences and constraints
• Prepare estimates, quotations and design proposals
• Provide interior design, execution and styling services
• Communicate with you about ongoing projects, drawings, materials and timelines
• Improve the browsing experience across our portfolio and project pages
• Improve our services and internal design process
• Analyse website usage in aggregate
• Send service-related communication connected to your enquiry or project
• Follow up on enquiries that have not yet been concluded

Enquiry & Consultation Information

When you submit an enquiry form, request a consultation or ask for a quotation, the details you enter are sent to our studio team and used to prepare a considered response. Depending on your request, this may involve reviewing the property type, scope of work and any reference images or requirement notes you choose to share.

Enquiry information is accessed only by studio members involved in responding to you or delivering the work.

Please share only the information you are comfortable sharing. Sensitive personal documents, identification numbers or financial account details are never required to make an enquiry or request a consultation.

Cookies & Tracking Technologies

Our website may use cookies and similar technologies to support:

• Website functionality and basic preferences
• Analytics and measurement
• Performance and loading reliability
• Understanding how visitors move through our portfolio
• Improving the overall user experience

Where analytics or advertising tools are used, they may set their own cookies and process information under their respective privacy policies. The specific tools in use may change over time and will be reflected here.

Most browsers allow you to refuse or delete cookies through their settings. Disabling cookies may affect parts of the website experience.

WhatsApp & Third-Party Communication

You may choose to contact our studio through WhatsApp, email, telephone or social media platforms linked from this website. When you do, your messages, contact details and any images or documents you send are processed by those platforms in addition to us.

These platforms operate independently and handle information according to their own privacy policies and terms. We recommend reviewing those policies before sharing sensitive information through them.

Sharing of Information

We do not sell or rent your personal information. Information may be shared only where reasonably necessary, with:

• Service providers who support our studio operations
• Website and hosting providers
• Analytics providers
• Communication platforms used to reach you
• Professional advisors such as accountants or legal advisors
• Legal or regulatory authorities, where required by applicable law

Where project execution involves partners such as contractors or vendors, only the details needed for that specific work are shared.

Data Security

We take reasonable administrative, technical and organisational measures to protect the information shared with us, including limiting internal access to enquiry and project data.

No method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain information only for as long as reasonably necessary for:

• Responding to and following up on enquiries
• Providing design and execution services
• Maintaining business and project records
• Meeting legal, tax or regulatory requirements
• Resolving disputes and enforcing agreements

Your Privacy Rights

You may contact us at any time to:

• Request access to the information we hold about you
• Request correction of inaccurate or outdated information
• Request deletion of your information, where applicable
• Withdraw consent, where applicable
• Ask questions about how your information is handled

We will respond to reasonable requests within a reasonable period. Some information may need to be retained where required for legal or record-keeping purposes.

Third-Party Links

This website may contain links to third-party websites, social media profiles or partner pages. Little Big Home Studio is not responsible for the content, security or privacy practices of those websites. Please review their privacy policies separately.

Children's Privacy

This website is not intentionally directed toward children, and we do not knowingly collect personal information from children. If you believe a child has shared information with us, please contact us and we will take appropriate steps to remove it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services or applicable requirements. Any updates will be published on this page along with a revised "Last Updated" date.

Contact Us

For privacy-related questions or requests, you can contact the studio using the details below.